Frequently asked questions
Any ring prior to 2006, information is not available, check inside your band for vendor name and contact customer service on how to proceed forward to repair or replace your ring.
Herff Jones – 2006-2009
When calling in reference for replacement rings they are considered MRA Motivation/Recognition. Can contact costumer service number listed on website and reference commercial- Master of Design, if not an option offered will need to speak to someone. Reference vendor’s website for warranty instruction and for replacement or repair.
Account Number 450145 Newport News Apprentice School Garnet Stone
Balfour/ Commemorative Brands College Ring Division - 2010 – 2014
When calling in reference for replacement rings they are considered College Ring Division. Can contact costumer service number listed on website. Below is information on your ring when ordered. Reference vendor’s website for warranty instruction and for replacement or repair.
Newport News Apprentice School (school #1186- Newport News) Account Number: BK05567 16
P.O. 4500400723 Garnet Stone
Herff Jones 2015 – 2021
When calling in reference for replacement rings they are considered MRA Motivation/Recognition. Can contact costumer service number listed on website and reference commercial- Master of Design, if not an option offered will need to speak to someone. Below is information your ring when ordered. Reference vendor’s website for warranty instruction and for replacement or repair.
Account Number 450145 Newport News Apprentice School
2015 P.O. 4500497063 Garnet Stone
2016 P.O. 4500530983 Garnet Stone
2017 P.O. 4500557784 Garnet Stone
2018 and 2019 P.O 45059009 These 2 year’s stone was White Sapphire.
2020 P.O. 4500652484/Order # 600916690 Garnet Stone
2021 P.O. 4500674305 Garnet Stone
Balfour/ Commemorative Brands College Ring Division 2022-Present
When calling in reference for replacement rings they are considered College Ring Division. Can contact costumer service number listed on website. Below is information on your ring when ordered. Reference vendor’s website for warranty instruction and for replacement or repair.
Newport News Apprentice School (school #1186- Newport News) Account Number: BK05567 16
2022 – P.O. #4500721498 Garnet Stone
2023 – 2025 P.O. #4500721498 Garnet